domain names

We have an email based Customer Service Team as our only method of communication. Please provide our Customer Service Team with a clear written requests detailing your question or problem. Include your username, domain name. and transaction information when applicable. This will assist our team to fully research your request and provide timely solutions to your problem.

Complaints Policy

If you would like to make a complaint to Domain Central, please email us at

complaints@domaincentral.com.au

We strive to uphold the greatest levels of service and communication in the industry, so should the unlikely event occur that you need to lodge a complaint against Domain Central, our service, any of our staff, or our general industry conduct, please make use of the above address.

Once a complaint email is lodged, we will ensure that you're responded to within 24 hours. Should you be unsatisfied with our response, you may wish to contact the .au Domain Administrator, auDA.

Click here to access the auDA FAQ web page for further information.

Privacy Policy

Click here to read our Privacy Policy