Domain Central is an ICANN and auDA accredited domain name registrar and leading Australian web host provider. We make domain names and web hosting - secure, reliable, easy, and cheap.

FREE 24/7 Customer Service | We are available around the clock to answer your questions | Live chat with a customer service representative now.


 
 
Frequently Asked Questions :
Welcome to the FAQ section of Domain Central.
You can enter the Keyword or Search by any specific group.
To view all questions just leave the keyword Blank

Search by Keyword :     

Search by Group :     

ALL FREQUENTLY ASKED QUESTIONS


  How do I transfer a domain to Domain Central?

  I have my domain, now I need web hosting so I can setup my website and email.

  How do I recover my username and password?

  What are my FTP details?

  How do I renew my domain?

  How do view my transactions?

  How do I update the name servers for my domain?

  I purchased a web hosting subscription, now how do I upload my website?

  How do I setup / modify my Web & Email Forwarding service?

  What is the eligibility criteria for .au domain names?

  Where can I obtain my registry key?

  What is an Authorization Key?

  How do I setup my email account in Outlook?

  What service agreement am I bound to at Domain Central?

  What domain name is best for me?

  I do not have access to the contact email address for my account.

  What payment methods do I have when registering a domain or other products and services?

  How do I setup my email accounts on the server?

  How do I access site builder to create and edit my website?

  How do I setup / modify my DNS?

  How do I use the SiteBuilder to create and publish my website, and do you have any tutorials available?

  How do I register a domain name?

  What are DNS records?

  How can I change the legal owner of my .au domain?

  How do I transfer a .au domain to Domain Central?

  How do I upload my site using Microsoft Frontpage?

  How do I enable FrontPage extensions for my hosting subscription?

  How do I update my contact details?

  How do I assign my domain to my hosting service?

  My Web & Email Forwarding service is all setup, however it still doesn't work.

  How do I transfer a generic Top Level Domain (gTLD) .com/net/org/info/biz to Domain Central?

  How do I redelegate my domain name?

  How do I collect every email address @mydomain with Web & Email Forwarding?

  My website doesn't load when I visit my website?

  What are the fees and what is the process I need to follow to complete the Change of Registrant (Legal owner) for my domain name?

  How do I retrieve my Domain Password?

  How do I add a new credit card to my account?

  Glossary of domain transfer terms

  How do I transfer a .nz domain to Domain Central?

  How long does it take for my domain name to propagate on the web?

  Who or what is auDA?

  How do I access Exchange Webmail (OWA)?

  How do I cloak my outgoing mail messages using Web and Email Forwarding?

  How do I purchase Web & Email Forwarding if I already have my domain?

  How do I increase my hosting space?

  Do I need to host with Domain Central if I purchase my domain with you?

  What is your telephone and fax number?

  How do I transfer a .uk domain name to Domain Central?

  How do I pay an order?

  Should I host my website on a Windows or Linux platform?

  How do I change the Registrant of a gTLD domain name (.com, .net, .biz, .info, .org)?

  My email has changed and I need to update my member profile. How can I do this?

  Who or what is ICANN?

  What is a Domain Name?

  How do I protect my domain from accidentally expiring or being hi-jacked?

  Are domains case sensitive?

  How do I add a credit card to my account?

  How do I upgrade my plan?

  How do I get a copy of my domain Certificate of Registration?

  How do I place an order for myself, so that I receive the wholesale price?

  I want to stop the Parked Page service on my domain name.

  How do I log in to my account?

  Where can I download the Domain Central reseller documentation?

  How do I ensure my reseller account always has available funds?

  How do I customise the email notifications for my customers?

  How do I set up my customer retail pricing?

  What are the differences between the Domain Central hosting plans?

  Who or what is a domain registry?

  What is Web Hosting?

  How do I synchronize my online store?

  How do I upload my logo to my online store?

  How do I use a custom CSS for my online store?

  How do I find the address of my online store?

  How to Configure Outlook 2003 or 2007 by downloading Exchange profile ?

  How do I upload my logo to notifications?

  What is Exchange Hosting ?

  Can the email notifications be sent in html or text format?

  How do I access my Windows VPS (Virtual Private Server) using Remote Desktop Connection (RDC)?

  How do I assign subscription to auto-renew?

  How do I order an Exchange Account ?

 

How do I activate Exchange if Domain Central is not my host?
 



  What is Exchange OWA ?

  How do I Configure Outlook 2007 using AutoDiscover ?

  How do I add another Exchange mailbox to my existing one?

  How do I Configure Outlook 2003 or 2007 using Configuration Script ?

  How do I configure Exchange ActiveSync on Windows Mobile 2003, 5.0, 6.0 Smartphones and Pocket PC ?

  How do I check my available account balance?

  How do I add a default payment method?

 

Do you support BlackBerry?



  How does reseller billing work (introduction) ?

 

How do I activate my Exchange mailbox once I have purchased Exchange?



  How does the reseller program work ?

  How do I generate a sales report?

  How do I add Credit to my account ?

 

What do I need to do to use Microsoft Exchange Public folders?



 

Can I purchase Extra Disk Space?



 

How do I purchase extra disk space?



 

What is the size of the mailbox?



 

How many mail boxes are included in plan?


 
 


protect your online value

Have you considered registering your .com, .com.au, .net.au, .co.nz variants of your domain? The deciding factor usually depends on how serious you are about Protecting Your Online Value. Ask yourself whether it would disturb you if a competitor registered these domains? Our easy to use and reliable Web and Email Forwarding services allow you to point as many domains as you want to your website.

search engine benefits

Another benefit of registering multiple domains is the greater probability of being located on Search Engine listings. An interesting fact is that many Search Engines now feature region specific searches. You can perform a generic search, or you can select the 'Search Australia Only' option.

How the search works is simple; an 'Australian Only' search may prioritise addresses that end in '.au'; a 'New Zealand Only' search may prioritise addresses that end in '.nz'. To guarantee your website is listed and accessed by both regions you will need to have both domain names registered.

In contrast to the above, neither the '.au' nor the '.nz' domains will stand a chance of competing against the '.com', or rather the TLD name space, if someone submits a generic search with no regions specified.

If you currently conduct business in other countries, or one day plan to expand then we recommend securing your country specific domains now.


 

Spacer Spacer
auDA accredited Domain Name Registrar
Spacer
Domain Central Pty Ltd, part of the Australian Style group of companies
Spacer
Domain Central is an Internet Corporation for Assigned Names and Numbers (ICANN) Accredited Domain Name Registrar

Copyright © 2003 - 2007 DOMAIN CENTRAL PTY LTD. All rights reserved.