---
title: How to add/remove aliases in Microsoft 365
description: "*You must have admin permissions to do this.* 1. In the admin center, go to the **Users** > **Active users** page. 2. On the **Active Users** page, select the user > click on **… **next to **Export users** > click **Manage username and email**. You won't see this option if the person doesn't…"
url: "https://www.domaincentral.com.au/help/add-remove-aliases-in-microsoft-365/"
updated: "2026-08-14"
category: Email / Microsoft 365
---

# How to add/remove aliases in Microsoft 365

*You must have admin permissions to do this.*

1. In the admin center, go to the **Users** > **Active users** page.
2. On the **Active Users** page, select the user > click on **… **next to **Export users** > click **Manage username and email**. You won't see this option if the person doesn't have a license assigned to them.
3. You should see the below pop-up from the right-hand side of the screen:
    ![](https://clients.domaincentral.com.au/index.php/images/kb/26_Picture4.png)
    In the **Username** field, type in the front half of the alias. Where it says **Domains**, select a domain from the drop-down menu. When you’re done, click **Add**.
4. Once you have added all the aliases for this user, click **Save changes** to confirm and finish.
5. Wait 24 hours for the new aliases to populate throughout Microsoft 365.
    The user will now have a primary address and an alias.
    *For example, all mail sent to Eliza Hoffman's primary address, Eliza@NodPublishers.com, and her alias, Sales@NodPublishers.com, will go to Eliza's Inbox.*
6. When the user replies, the** From **address will depend on their Outlook client. Outlook on the web will use the alias at which the email was received.
    Outlook desktop will use her primary email alias.
    *For example, let's say a message is sent to Sales@NodPublishers.com, and it arrives in Eliza's inbox. When Eliza replies to the message using Outlook desktop, her primary email address will appear as Eliza@NodPublishers.com, not Sales@NodPublishers.com.*