---
title: "How to Disable or Reset Two-Factor Authentication (2FA) in WP Squared"
description: "If you’ve lost access to your authenticator app, changed mobile devices, or simply need to disable 2FA temporarily, you can reset or remove Two-Factor Authentication (2FA) from your WP Squared account safely using the steps below. ### Step 1 –…"
url: "https://www.domaincentral.com.au/help/disable-or-reset-2fa-in-wp-squared/"
updated: "2026-09-03"
category: Web Hosting / WP Squared
---

# How to Disable or Reset Two-Factor Authentication (2FA) in WP Squared

If you’ve lost access to your authenticator app, changed mobile devices, or simply need to disable 2FA temporarily, you can reset or remove Two-Factor Authentication (2FA) from your WP Squared account safely using the steps below.

### Step 1 – Log In to Your WP Squared Account (if possible)

If you still have access to your authenticator app, log in to your **WP Squared** account as normal using your username, password, and 6-digit verification code.

### Step 2 – Navigate to Your Account Settings

Click your **profile icon** (or your name) in the top-right corner of the WP Squared dashboard and select **Your Account** from the dropdown menu.

### Step 3 – Open the Security Tab

Inside the **Your Account** section, click on the **Security** tab to view your 2FA settings.

### Step 4 – Disable 2FA

Click the **Disable 2FA** button. You’ll be asked to confirm this action by entering your password and a current verification code (if still available).

Once confirmed, 2FA will be turned off, and you’ll be able to log in using just your password until it’s re-enabled.

### Step 5 – Reset 2FA (for New Device Setup)

If you’ve changed phones or want to re-pair your authenticator app, you can now click **Enable 2FA** again to generate a new QR code. Scan it with your new device and verify with a fresh 6-digit code to complete setup.

### Can’t Log In or Lost Access to Your Authenticator App?

If you’re unable to log in because you no longer have access to your authenticator or backup codes:

1. Go to your hosting **Client Area**.
2. Open a **Support Ticket** under the category **WordPress Hosting / WP Squared**.
3. Include your **account email address** and a short explanation (e.g., “lost my phone, need 2FA reset”).

Our team will verify your identity and safely remove 2FA from your account so you can log in again.

### ✅ Tips

- After re-enabling 2FA, download and store your new backup codes safely.
- Only disable 2FA when absolutely necessary to keep your account secure.
- Keep your mobile authenticator backed up to the cloud (e.g., Authy or Google backup) to prevent loss.

### Need More Help?

If you need help recovering access or have any concerns about account security, contact our support team via your hosting Client Area for assistance.