---
title: How to setup an Email Alias in Titan
description: "Email aliases let you create additional email addresses that **forward into an existing Titan mailbox** without requiring a separate mailbox or login. For example: - `sales@domain.com` → delivers to `john@domain.com` - `info@domain.com` → delivers to `support@domain.com` Aliases are perfect for teams, role-based addresses, or consolidating email…"
url: "https://www.domaincentral.com.au/help/setup-an-email-alias-in-titan/"
updated: "2026-09-08"
category: Email / Titan Mail
---

# How to setup an Email Alias in Titan

Email aliases let you create additional email addresses that **forward into an existing Titan mailbox** without requiring a separate mailbox or login.
 For example:

- `sales@domain.com` → delivers to `john@domain.com`
- `info@domain.com` → delivers to `support@domain.com`

Aliases are perfect for teams, role-based addresses, or consolidating email into one mailbox.

---

## **Before You Begin**

- You must have an **active Titan Email plan** on your domain.
- Aliases can only be created for **existing mailboxes** (you cannot create an alias without a primary mailbox).
- Aliases do **not** have their own login — all mail is delivered to the target mailbox.

---

# **How to Add an Email Alias**

## **Step 1 — Log in to Your Client Area**

1. Visit **https://clients.domaincentral.com.au/clientarea.php**
2. Sign in using your account email address and password.

---

## **Step 2 — Open Your Titan Email Service**

1. Go to **Services → My Services**
2. Click your **Titan Email** subscription.
3. Select **Manage Email Accounts**.

This will take you to the Titan Email control panel for your domain.

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## **Step 3 — Edit the Mailbox You Want the Alias Delivered To**

1. Find the mailbox you want the alias to deliver into (for example, `john@domain.com`).
2. Click **Manage**.

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## **Step 4 — Add the Alias**

Inside the mailbox settings:

1. Go to the **Aliases** tab.
2. Click **Add Alias**.
3. Enter the alias address (for example, `sales@domain.com`).
4. Save your changes.

The alias becomes active immediately.

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# **Sending Mail From an Alias (Optional)**

If you want to *send* email using the alias as the **From** address, complete the additional setup below.

### **Titan Webmail**

1. Log in to **app.titan.email**.
2. Go to **Settings → Email Aliases**.
3. Enable **"Allow sending from this alias"**.
4. Follow the verification steps if prompted.

### **Desktop or Mobile Email Apps**

You will need to add the alias as an additional **From** identity using Titan's SMTP settings.

---

# **Common Questions**

### **Do aliases cost extra?**

Email aliases are included in Premium and Ultra Plans

### **Can I add multiple aliases to one mailbox?**

Yes. Titan supports multiple aliases for a single mailbox.

### **Can I create an alias that forwards to an external email address?**

No. Titan aliases can only deliver to **Titan mailboxes** on the same domain.

### **Do aliases work with forwarding rules or filters?**

Yes. Once an email reaches your mailbox via an alias, it behaves exactly like any other email and can be processed by your folders, filters and forwarding rules.

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