This privacy statement was last changed on May 15, 2025, last checked on May 15, 2025, and applies to citizens of Australia.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.domaincentral.com.au. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
1. Purpose and categories of data
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
The following categories of data are collected
- A first and last name
- An email address
- A telephone number
- IP Address
Retention period
We retain this data until the service is terminated.
1.2 Newsletters
1.2 Newsletters
The following categories of data are collected
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
Retention period
We retain this data until the service is terminated.
1.3 To support services or products that a customer wants to buy or has purchased
1.3 To support services or products that a customer wants to buy or has purchased
The following categories of data are collected
- A first and last name
- An email address
- A telephone number
- A home or other physical address, including street name and name of a city or town
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
Retention period
We retain this data until the service is terminated.
1.4 Compiling and analyzing statistics for website improvement.
1.4 Compiling and analyzing statistics for website improvement.
The following categories of data are collected
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
Retention period
We retain this data until the service is terminated.
1.5 To be able to offer personalised products and services
1.5 To be able to offer personalised products and services
The following categories of data are collected
- A first and last name
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.6 To be able to comply with legal obligations
1.6 To be able to comply with legal obligations
The collection is required or authorised by the following law or court/tribunal order:
The following categories of data are collected
- A first and last name
- An email address
- A home or other physical address, including street name and name of a city or town
- IP Address
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
Retention period
We retain this data until the service is terminated.
2. Sharing with other parties
We do not share data with third parties.
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
4. What if you don't provide us with your personal information?
If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.
5. How we respond to Do Not Track signals & Global Privacy Control
Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.
6. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookie Policy (AU) webpage.
We have concluded a data processing agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
7. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
8. Third party websites
This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
9. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
10. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:
10.1 You have the following rights with respect to your personal data
- You may submit a request for access to the data we process about you.
- You may request an overview, in a commonly used format, of the data we process about you.
- You may request correction or deletion of the data if it is incorrect or not or no longer relevant for any purpose under the Privacy Act.
11. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
12. Contact details
Domain Central ANZ
2/8 Clunies Ross Crt, Eight Mile Plains, QLD, 4113
Australia
Website: https://www.domaincentral.com.au
Email: help@ex.comdomaincentral.com.au
Phone number: 1300093786
13. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Luc Seufer
PO Box 4801, Eight Mile Plains, QLD, 4113
______________________________________________________
The following statement applies to user interaction with the registrar of the website, Fluccs – The Australian Cloud Pty Ltd (“Domain Central ANZ”), which accepts the applications for registration of domain names.
Information that you provide
When you request Domain Central ANZ to act as your registrar for your domain name, we request from you certain personal information. All the information that we request is compulsory in order to enable Domain Central ANZ to process your application, unless otherwise clearly stated. The information that you provide must be complete, accurate and current at the time of registration.
In addition to the information you provide on the request for registration, we also maintain a record of whether and when you use the information and services that we provide. We use this information in order to assess the services that we provide and to ensure that they respond to your needs and interests. We also record site traffic patterns and maintain log files of users’ access to site files.
Domain Central ANZ also tracks user traffic patterns throughout and we use this information to compare with data about individual users. Domain Central ANZ also uses cookies for keeping track of user login and session data.
The statement applies to user interaction with the registrar of the website Domain Central ANZ, which accepts the applications for registration of domain names.
Certain financial information is recorded for our accounting systems, however your credit card information provided at our web site is discarded after use and is not stored.
What happens and what we do with the information that you have provided
The information that you provide is stored on our databases. We use the information for statistical purposes such as to gauge customer’s interests and to assist in providing customer support and services. We may from time to time contact you with new service offerings. You may remove yourself from these mailings at anytime by emailing us at: accounts@domaincentral.com.au
Security of Information
The information that you provide and which we receive is stored on our systems that are designed to prevent the loss, misuse, unauthorised access, disclosure, alteration or destruction of that information. We encrypt certain sensitive information such as usernames and passwords to ensure maximum protection.
Public Information
As an .nz authorised registrar we maintain a WHOIS database that is accessible by any user. The information that is available includes the registered domain name and the name, email address, telephone numbers and postal address of the point of contact. The amount of information that is disclosed on the WHOIS database may change from time to time and we review that regularly.
Your Rights to Access and Change Information
You have the right and we encourage you to correct or change information in our records such as address and contact information. You may do this by accessing the Domain Central ANZ website at: www.domaincentral.com.au. You can make changes at any time and as often as you need to maintain currency and accuracy of the information. Alternatively, you can email us at: support@domaincentral.com.au
Sharing Information
To comply with our contractual obligations, we provide your domain name and the IP numbers to the appropriate registry (the organisation which assumes responsibility for domain name allocation). We provide this information to ensure that the domain name operates as a functional access on the Internet.
We also share your information, including sensitive information, with those entities that we engage to perform certain necessary functions such as managing your account. We do not share your information with other third parties except where we are obliged by court order or other request from a law enforcement authority.