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help Centre

Email

  • How to Archive IMAP Email Locally in Microsoft Outlook
  • How to Find and Provide Email Headers
  • Outlook Archiving Didn’t Reduce Email Storage (IMAP Accounts)
  • What is a DMARC Record and how do I create one: A Plain English Guide
  • Outlook
    • How to Archive IMAP Email Locally in Microsoft Outlook
    • How to Switch from the New Outlook to Classic Outlook on Windows
  • Microsoft 365
    • How to add a domain in Microsoft 365
    • How to add a user in Microsoft 365
    • How to configure email forwarders in Microsoft 365
    • How to change user permissions in Microsoft 365
    • Configuring 2FA in Microsoft 365
    • How to assign a license to a user in Microsoft 365
    • How to add/remove aliases in Microsoft 365
    • How to Create a User with Global Administrator Permissions in Microsoft 365
    • How to configure your Microsoft365 email account in Outlook
  • Smartermail
    • How to set up content filter rules for email accounts in SmarterMail
    • How to manage aliases in SmarterMail
    • How to configure Smartermail Email account on iPhone
    • How to change Mailbox Quota for SmarterMail account
    • What do I do when my SmarterMail Mailbox is Full?
    • How to purchase additional resources for your SmarterMail account
    • How to configure Smartermail Email account in Outlook & Mac Mail
    • Managing email accounts in SmarterMail
    • Password Changing in SmarterMail
    • How to configure Smartermail Email account on an Android device
    • How to enable Active Sync for your email in SmarterMail
    • Adding an image to your email signature in SmarterMail
    • How do I access the Smartermail Webmail Portal
  • Titan Mail
    • How to Log In to the Client Area and Set Up Your Titan Email Account
    • Download the Titan Mobile App
    • Setting up Titan on your iOS device
    • Setting up Titan on your Android device
    • Use Titan’s web version like a desktop app
    • How to setup an Email Alias in Titan
    • Creating and managing email signatures in Titan Mail
    • Configure Titan Mail in Microsoft Outlook

Domains

  • How to update WhoIs Information for a domain
  • How to setup an Email Domain Forwarder
  • How to setup a Domain Forwarder
  • How to Enable DNSSEC for Your Domain
  • .id.au Eligibility and Allocation
  • .asn.au Eligibility and Allocation
  • Eligibility & Allocation
    • .id.au Eligibility and Allocation
    • .asn.au Eligibility and Allocation
    • net.au Eligibility and Allocation
    • .org.au Eligibility and Allocation
    • .com.au Eligibility and Allocation
    • .au Direct Eligibility and Allocation

Error Codes

  • Outlook Error 0x800ccc0d or 0x800ccc0f

Getting Started

  • How to Log in to Plesk
  • Creating and Managing Support Tickets in the Client Area
  • How to login to the Client Area
  • Client Area vs. Control Panel; where do I go?

Web Hosting

  • Managing Your Website (Sites) in AdminBolt
  • How to Install WordPress in AdminBolt
  • How to Redirect a Page or Website Using .htaccess
  • How to Temporarily Point a Website to a Different IP Address Using the macOS Hosts File
  • How to Temporarily Point a Website to a Different IP Address Using the Windows Hosts File
  • How to purchase additional hosting resources
  • How to Create a DMARC Record in cPanel
  • Plesk
    • How to Remove a Subdomain in Plesk
    • How to Add a Subdomain in Plesk
    • How to Remove a Domain in Plesk
    • How to Add a New Domain in Plesk
    • How to Create a Database in Plesk
    • How to Check Disk and Bandwidth Usage in Plesk
    • How to Create a Directory or Files in Plesk File Manager
    • How to Upload Files via the Plesk File Manager
    • How to Change the Plesk Account’s Contact Details
    • How to Update a Plesk Account’s Email Address
    • How to Reset a Plesk Account Password
    • How to Change the Password of a Plesk Account
    • How to Log in to Plesk
    • How to Encrypt Database Password in Plesk Backup
    • How to Configure an FTP Backup in Plesk
    • How to Exclude Specific Files/Folders from the Plesk Backup
    • How to Generate a Full Backup in Plesk
    • How to Log In to Plesk and Enable AutoSSL
    • Using WP Toolkit in Plesk
  • WP Squared
    • Configure CDN on WP Squared
    • Add or Remove a Forwarding domain in WP Squared
    • How do I create a backup in WP Squared?
    • Using File Manager in WP Squared
    • Manage Files and Folders in WP Squared
    • Managing your website in WP Squared
    • How to Enable Two-Factor Authentication (2FA) in WP Squared
    • How to Disable or Reset Two-Factor Authentication (2FA) in WP Squared
    • How to Create a Staging Website Copy in WP Squared
    • How to Clear the NGINX Cache in WP Squared
    • How do I create my website in WP Squared?
    • How do I change/reset my WP Squared Hosting Password?
  • cPanel
    • How to Redirect a Page or Website Using .htaccess
    • How to Remove a CSR code in cPanel
    • How to Generate a Certificate Signing Request (CSR) in cPanel
    • How to Retrieve a CSR from cPanel
  • Admin Bolt
    • Managing Your Website (Sites) in AdminBolt
    • How to Install WordPress in AdminBolt

WordPress

  • How to Install WordPress in AdminBolt
  • Using WP Toolkit in Plesk
  • How to Change the WordPress User’s Display Name
  • How to Change the Password of a WordPress Account
  • How to Forcefully Update or Reinstall a WordPress Plugin
  • How to Delete Categories in WordPress
  • How to Delete an Uncategorised Category in WordPress
  • How to Add a New Category in WordPress
  • How to Bulk Delete Posts in WordPress
  • How to Remove a Post in WordPress
  • Simplifying Your Website’s Speed: A Step-by-Step Guide to Installing LiteSpeed Cache Plugin
  • Is LiteSpeed Cache Already Installed on Your WordPress Site? Here’s How to Check
  • How to Remove Sample Comments and Posts From WordPress
  • How to Deactivate and Delete a WordPress Plugin
  • How to Manually Install a WordPress Plugin
  • How to Delete a WordPress Theme
  • How to Manually Install a WordPress Theme
  • Litespeed WordPress Cache Plugin Configuration
  • How to Install a New WordPress Theme
  • How to Install a WordPress Plugin
  • How to Write and Publish Your First Blog Post in WordPress
  • How to Access the WordPress Admin Dashboard

DNS & Nameservers

  • How to add an SPF record for your domain from the client area

Transferring to Us

  • How to transfer your domain to Domain Central

Troubleshooting

  • How to perform a Traceroute
  • How to take a Screenshot for Support
  • How to Run a Traceroute to a Website from Your Computer
  • How to Let Our Support Team Access Your Windows 10 or 11 Computer Using Quick Assist
  • How to Clear the Browser Cache on Edge, Chrome, Safari, and Firefox
  • Is my website or the server down?
  • Outlook Archiving Didn’t Reduce Email Storage (IMAP Accounts)

Security

  • Has Your Email Address Been Pwned?
  • SSL Certificates
    • How to Log In to Plesk and Enable AutoSSL
    • How to Remove a CSR code in cPanel
    • How to Retrieve a CSR from cPanel
    • How to Generate a Certificate Signing Request (CSR) in cPanel
    • Do I need an SSL Certificate?
View Categories
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  • Security

Security

  • Has Your Email Address Been Pwned?
  • SSL Certificates
    • How to Log In to Plesk and Enable AutoSSL
    • How to Remove a CSR code in cPanel
    • How to Retrieve a CSR from cPanel
    • How to Generate a Certificate Signing Request (CSR) in cPanel
    • Do I need an SSL Certificate?
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